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FMS-07

Facility Management

Facility manager reviewing building plans with a technician on site

Running a building through five separate vendors means five sets of invoices, five points of contact and no single view of what has actually been done. Facility management with Waseel360 puts the technical and support services under one scope, one schedule and one report.

What the service covers

Hard services

Electrical, HVAC, plumbing and building systems maintained on a planned schedule, with corrective work handled by the same team.

Soft services

Cleaning, general upkeep, waste handling and day-to-day facility assistance.

Planned preventive maintenance

An asset list, a visit calendar and a checklist per asset, so maintenance happens before failure rather than after it.

Reporting

Job records, completion notes and periodic summaries you can take into a management or owners' meeting.

Included in a standard visit

  • Hard and soft services under one contract
  • Planned preventive maintenance
  • Corrective maintenance and response
  • Asset and equipment records
  • Quality monitoring and reporting

Commonly requested by

  • Commercial buildings
  • Property management firms
  • Corporate offices
  • Industrial facilities
  • Retail chains
The process

What happens after you send the request

  1. 01

    Request

    You submit a service request online, by phone or on WhatsApp, with the location and the problem.

  2. 02

    Understand

    We confirm the requirement with you — what has failed, what access is needed, and how urgent it is.

  3. 03

    Assign

    The right professional or team is assigned, with the tools and parts the job is likely to need.

  4. 04

    Deliver

    The work is carried out and completed properly, and you receive a note of what was done.

  5. 05

    Follow up

    We check back to confirm the issue is resolved and has not returned, and log it against the property.

Need facility management at your property?

Send us the details — location, the fault, and when you would like someone on site. We will confirm the rest.